Issues of social acceptance, such as lack of awareness and negative community perceptions and reactions, can affect low emission energy technology development, despite general support observed for reducing carbon emissions and mitigating climate change. Negative community reactions and lack of understanding have affected geothermal developments, as demonstrated by the fearful community reactions and negative media experienced in response to seismic disturbances caused by "hot rock" geothermal energy generation in Switzerland and Germany. Focusing on geothermal energy, this paper presents the results of using a participatory action research methodology to engage diverse groups within the Australian public. A key finding is that the majority of the Australian public report limited the knowledge or understanding of geothermal technology and have various concerns including water usage and seismic activity instigated by geothermal drilling. However, geothermal energy receives general support due to a common trend to champion renewable energy sources in preference to traditional forms of energy generation and controversial technologies. This paper also demonstrates the effectiveness of using an engagement process to explore public understanding of energy technologies in the context of climate change, and suggests a way forward for governments and industry to allocate resources for greatest impact when communicating about geothermal technology. Crown Copyright (C) 2011 Published by Elsevier Ltd. All rights reserved.