This work examines the operational parameters that may influence the performance of toe-to-heel steamflooding in a laboratory-scale simulation model built on the basis of the fluid and rock samples from a fractured, low-permeable, carbonate heavy oil reservoir in Southwestern Iran, called KEM (Kuh-e-Mond). Using vertical (V) or horizontal (H) injectors (I) and producers (P), the effects of different well configurations including VIVP, VIHP, 2VIHP, VI2HP, HIHP, and HI2HP, injectors' traversal distance, producers' traversal distance, and horizontal producer length have been investigated. In summary, the results show that 2VIHP scheme performs best in terms of oil recovery and areal/volumetric sweep efficiency. Also, traversal distance of the vertical injectors and horizontal producer length should be optimized to have the maximum performance. (C) 2011 The Institution of Chemical Engineers. Published by Elsevier B.V. All rights reserved.