In this paper, heat transfer and dispersion for both laminar and turbulent regimes in heat exchangers and nuclear cores are considered. Such hydraulic systems might be seen as spatially periodic porous media. The existence of a turbulent flow within a porous medium structure suggests the use of a spatial average operator, combined to a statistical average operator. Previous works [M.H.J. Pedras, M.J.S. De Lemos, Macroscopic turbulence modeling for incompressible flow through undeformable porous media, Int. J. Heat Mass Transfer 44 (2001) 1081-1093; F. Kuwahara, A. Nakayama, H. Koyama, A numerical study of thermal dispersion in porous medium, J. Heat Transfer 118 (1996) 756-761] have applied a double average procedure to the thermal balance equation, which led to a macroscopic turbulent transport and a subsequent macro-scale equation featuring dynamic dispersion. Considering the heat flux at the solid surfaces as a boundary condition for the fluid energy balance, the model proposed in this paper allows one to take into account this dispersion as the sum of two contributions. The first one is the classical dispersion due to velocity heterogeneities [G. Taylor, Dispersion of solute matter in solvent flowing slowly through a tube, Proc. Roy. Soc. Lond. A 219 (1953) 186-203] and the second one is due to wall heat transfer. Applying Whitaker up-scaling method [S. Whitaker, Theory and. applications of transport in porous media: the method of volume averaging, Kluwer Academic Publishers, 1999], a "closure problem" is then derived for a representative elementary volume, using the so-called Boussinesq approximation to account for small scale turbulence. The model is used to compute macro-scale heat transfer properties for turbulent flows inside a flat plate heat exchanger. It is shown that, for such flows, both dispersive fluxes strongly predominate over the macroscopic turbulent. heat flux. (c) 2006 Elsevier Ltd. All rights reserved.