The cast film process is of significant industrial interest. This work presents quantitative experimental results for the characterization of a film casting operation in the region between the die exit and the chill roll. The polymer melt employed is a commercial PET sample that has been characterized in both shear and extension-dominated flows. Pointwise measurements of both the film temperature and the local velocity are made over the entire region between the die and the chill roll. The velocity increases in the gap, although the strain rate decreases as the polymer moves from the die to the chill roll. For a particular axial position, the velocity decreases significantly near the edges of the film. There are modest (similar to 20 degrees C) decreases in the temperature between the die and the chill roll, with the greatest variations again occurring near the edges of the film. The experimental results are explained by the coupling between the temperature, velocity fields, and geometry of the experimental apparatus. (c) 2005 Society of Plastics Engineers.