화학공학소재연구정보센터
Computers & Chemical Engineering, Vol.24, No.2-7, 997-1003, 2000
A supporting system for evaluation and review of business process through activity-based approach
To keep up with global competition, there is a growing need for agile and flexible manufacturing. Calling particular attentions on two important phases in a generic model of business process management (BPM), i.e. selection phase and description, in this paper, we have proposed a general procedure for supporting quick and reconfigurable decision making. To develop the method, in practice, we used an activity-based model known as IDEF0 and a multi-objective optimization method like analytic hierarchy process (AHP). It is shown that the integration of these methods can provide a novel approach for the BPM's evaluation and review amenable to the post-analysis against a certain vagueness through lambda-fuzzy measure method. After all, using the proposed approach, we can derive the best decision systematically and definitely for the business practice through total evaluation even in intangible circumstances. To demonstrate and validate the approach, a case study has been carried out for an automobile manufacturing.