Kautschuk Gummi Kunststoffe, Vol.52, No.11, 748-752, 1999
CAQ informs internal and external customers on the actual quality situation
The relationship between "supplier" (designer) of a CAQ-program and his "customers" is demonstrated by the different requirements of the different user groups. Then it is shown, that a suitable CAQ program can very much contribute to the information about the quality-situation between the internal suppliers and customers in a factory.