A survey was conducted with 120 respondents, of which 20.7% were from the industrial sector, including chem. one. They assessed digital technol. platforms most often implemented in enterprises and enterprise areas most widely used. The respondents indicated communication (78.5%) and information (70.2%) platforms mainly used in customer service (87.6%), marketing (85.1%), finance (57.9%) and management (5 7. 0%) areas.