Over the last decades, the reduction of the energy use in the building sector has become a topic of major investigation and policy development worldwide. Guidelines have been defined to drive governments and building construction stakeholders towards the retrofit of the existing building stock and to the construction of new high-performance buildings. However, availability of operational data is often limited, especially when it comes to high performance buildings in warm climates, although it is essential to define design approaches targeted to energy efficiency, to design smart energy grids and demand-response oriented energy programs. Buildings, such as living laboratories, may offer opportunities to implement and develop energy databases, to provide benchmarks and to study occupant behaviour under different operational conditions. The paper investigates the energy and thermal comfort performance of a residential building in the Mediterranean climate. The building, certified as Passivhaus and equipped with an advanced monitoring system, allows to test different control strategies, to study occupant behaviour and to provide real time operational data. In particular, the data analysis showed a positive energy balance on yearly basis, i.e. an energy use of 59.7 kWh/m(net)(2)/year vs. an on-site energy generation of 76.0 kWh/m(net)(2)/year. The energy breakdown highlighted, that energy uses related to user behaviour and comfort requests account for about 72% of the total energy use, confirming that occupant behaviour is one of the major drivers of the operational energy use (and the related services) in high performance buildings. (C) 2019 Elsevier B.V. All rights reserved.