A dynamic model of a multiple hearth kaolin calciner has been developed and is presented in this article. This model describes the physical-chemical phenomena taking place in the six furnace parts: the solid phase, gas phase, walls, cooling air, rabble arms, and the central shaft. The solid phase movement, in particular, is described by a novel mixing model. The mixing model divides the solid bed in a hearth into volumes and the distribution of their contents, after one full central shaft rotation, is identified by the pilot experiments. First, the model is validated by the industrial data, and then the dynamics of the multiple hearth furnace is studied by introducing step changes to the three manipulated variables: the feed rate, and the gas, and air flows supplied. The responses of the gas phase temperature and solid bed component profiles are analysed and the results are discussed. (c) 2015 American Institute of Chemical Engineers